
Frequently Asked Questions
Frequently Asked Questions
Clear answers about testing, shipping, payments, and research-use-only materials.
Are your peptides third-party tested?
Yes. Every batch is sourced from reputable USA manufacturers and undergoes independent third-party testing. Certificates of Analysis (COAs) are available for each lot and confirm 99%+ HPLC purity. You can also view current COAs on our Quality & COAs page.
Where are your products sourced?
We source premium research peptides from trusted cGMP-compliant facilities in the USA. Our Hawaiian roots inspire quality and integrity — every vial is selected for precision and purity.
What is your shipping policy?
We ship from Hawaiʻi and the 9th Island to all U.S. states via ground or expedited options. Standard shipping is free on purchases of $100 or more. Expedited shipping is not included in free shipping. Tracking is provided. Orders ship in an insulated package with an ice pack. Confirmed orders typically go out the same day and arrive within 1–3 business days.
Do you offer international shipping?
Currently we ship only within the United States. Research regulations vary by country.
How should laboratory materials be stored?
Lyophilized (powder) vials can be stored frozen for long-term stability. Reconstituted solutions should be refrigerated and used within weeks (some lots remain stable up to about 6 weeks under proper lab conditions). Avoid repeated freeze–thaw cycles.
What payment methods do you accept?
We accept ACH bank payment. A $5 credit is applied for ACH. All transactions are processed through encrypted merchant channels. Your emailed invoice shows the final amount due. Bank debit (eDebit) is not instant. Funds are typically withdrawn in 1–5 business days. Please keep the payment amount available until it posts.
We also accept wire transfer. Select Wire Transfer at checkout for bank details.
What is your return / refund policy?
Because these are research-use-only materials that require controlled handling, sales are final. We do not accept returns or issue refunds except when the item arrived damaged or we shipped the wrong product. Contact us within 7 days of delivery at info@peptidez808.com with your order number and photos. Opened, reconstituted, or improperly stored items cannot be returned.
Can I request a COA for a specific batch?
Yes. Email info@peptidez808.com with your order number and we will send the Certificate of Analysis PDF. COAs are also shown on the Quality & COAs page and in each product description. Supplier names are redacted; lot numbers and test results stay fully visible.
How long does it take to receive my order?
Orders are typically processed the same day they are confirmed. Delivery usually takes 1–4 business days within the United States.
I did not receive my order confirmation email.
Please check your spam or junk folder. Confirmation emails usually arrive within a few minutes of checkout.
Are these products for human use?
No. All products are Research Use Only (RUO). They are not intended for human consumption, injection, ingestion, or any therapeutic use.
Any other questions?
Email info@peptidez808.com. We are based in Honolulu, Hawaiʻi and reply as quickly as we can.
All products sold on this website are intended for research and identification purposes only.
These products are not intended for human dosing, injection, or ingestion.
We’re here to support your research
Questions about an order, a COA, or shipping? Email is the fastest way to reach us. Most orders are fulfilled online with discreet shipping across the United States.
Hours
Office: Monday–Friday
8:00 am – 5:00 pm HST
We reply the same business day when we can.
info@peptidez808.com
Best way to reach us.
Address
247 Kalihi St.
Honolulu, HI 96819
Online fulfillment. Appointment only.
All products sold on this website are intended for research and identification purposes only.
These products are not intended for human dosing, injection, or ingestion.
